How Chief and Coach make decisions, and what they never do on their own

Paldar has two assistants. They work for different people, and it helps to keep them apart.

Coach works for the participant

Coach is the AI coach a participant talks to between sessions. It knows the program the person is in, the capabilities they are working on, and the lessons that have been shared with them. It helps them prepare, reflect and keep going.

Coach only exists inside a program where the practitioner has turned it on. It is always clearly an AI. It works from the practitioner's own material and says when a question is outside the program.

Chief works for the practitioner

Chief is the assistant on your side of the program. It reads the program, watches what is happening, and does the coordination work that usually fills a practitioner's evenings.

Chief notices. Who has not accepted an invitation, who has gone quiet, whose survey is overdue, which session has no time set.

Chief drafts. A follow-up email, a progress report for a client, a summary of where the program is.

Chief proposes. Each of these lands as a task with a short explanation of why. You approve it, snooze it, or dismiss it with a reason. Chief learns from the reasons.

How much they do without asking

For Chief, you set a dial per kind of task. Routine things, such as a reminder that a survey is open, can be set to happen automatically. Anything else waits for you. The default is to wait.

For Coach's emails to participants, you choose whether they send automatically or hold for your approval. A daily limit and a sending window apply regardless.

What they never do on their own

These are fixed. There is no setting that changes them.

• Anything to do with a participant's wellbeing. If Coach sees signs of distress or risk, it responds with care, does not push, and escalates to a person. Chief will never send a message about it automatically.
• Anything to do with money. Quotes, invoices and payments are never sent or changed without a person.
• Anything where the assistant is unsure. Low confidence means hold for a human, not guess.
• Replying to someone the program does not know. An email from an address that matches no participant is held for you.

What you can see

Everything either assistant does is visible. Chief's proposals and what happened to them are on your tasks list. Emails Coach sends are in the email log with the AI disclosure in the body. Held items are shown with the draft, so you read what would have gone out before deciding.

Turning them off

Coach can be turned off for a participant or for a whole program. Chief can be paused. Nothing that was drafted is sent when either is off.

Paldar is pre-launch, and the safety rules above are the ones we hold ourselves to before anyone else relies on them. If you find a case they do not cover, tell us.